DriverUpdate logo
PC Downloads > Windows® 7 Drivers > Automatic Driver Update Utility

 

 


How to Fix No Sound Manually

About :
This page discusses and how to properly identify and download them. It also explains the importance of keeping your drivers up-to-date and some of the challenges with updating . Note: You can automatically download the correct by downloading the DriverUpdate™ Utility below.

System Information:

Your machine is currently running: Windows®
The DriverUpdate™ utility is compatible with your operating system

Quick Fix: Click "Start Download" to scan and identify out-of-date drivers using Slimware's DriverUpdate™ utility.
Start Download

Free Scan for Windows® 10, 8, 7, Vista & XP Operating Systems. Charges apply for license with premium features. See registration process for full details.

Please Note: While the recommended solution to easily updating and repairing drivers is to simply Download the Automatic Driver Update Tool, this step-by-step guide will help you with manually troubleshooting and attempting to fix the driver problems for yourself. Be Advised: You should use extreme caution when attempting to repair drivers manually.

To begin troubleshooting the origin of the audio problem and fix no sound, begin with the steps below.

  1. Click Start

  2. Click Control Panel

  3. (Windows XP or earlier)

  • Click Sound and Audio Devices




  • In the Sound and Audio Devices Properties window, look under Device volume to ensure that the slider is not set any lower than the half-way mark.

  • Check that the Mute check box under the slider is not selected. If it is, click on the checked mute box to unmute the audio device.

  • Click the Advanced button under Device volume.




  • The Master Volume window will opeen. Check to make sure that none of the Mute boxes are checked and that the sliders are not set any lower the half-way mark.

  • Next, click the Options menu at the top of this window and select Properties.

  • Check that the device in the Mixer device drop down menu is set to the correct audio device installed on your computer.

  • Check to be sure that the option Playback is selected under Adjust volume for

  • Click OK

  • Now back at the Master Volume window, click the Red X to close this window.

  • Now back at the Sounds and Audio Devices Properties, click the Audio tab.




  • Check that the drop down menu under Sound playback is set to your audio device output.

  • Click the Advanced button under Sound playback. A new window will open.

  • Verify that your speaker setup is configured properly for the speakers that you have. As long as it's not set to No Speakers or Stero headphones then it will work.

  • Click OK

  • Back at the Sounds and Audio Devices Properties window, click Apply and then click OK.

    (Windows Vista/7)

  • Click Hardware and Sound

  • Click Sound




  • In the window that appears, you should see your audio device. Click on the audio device installed on your computer from the list that appears and click the Configure button.

    Note: If no audio device appears in this list and you are sure there is an audio device connected to your computer then it is likely that the audio hardware is damaged and needs to be replaced.

  • Click the Test button.

  • Click the Next button.

  • There should be two check boxes: Front left and right, & Surround speakers. Verify that Front left and right is selected. Check the box next to Surround speakers if you have a surround sound system.

  • Click Next

  • Click Finish

  • Back at the Sound window, check that the audio device is still highlighted and click the Properties button.




  • Check that the drop down menu at the bottom of the this window is configured to Use this device (enable).

  • Click the Levels tab at the top of this window.

  • Check that the output slider for your audio device is not set to 0. It's best for troubleshooting purposes to set the slider at a level that is not below the half-way mark.

  • Click OK

  • Back at the Sound window, click OK

To test the changes we just made (if any), play a song or play a video that normally causes your computer to produce sound. If the computer is now playing audio, there were simply some misconfigurations with your device settings and the problem should no longer persist.

If you are still experiencing issues, there is likely to be an issue with the audio driver. To troubleshoot the audio driver, proceed to the next tutorial below.

How to Fix the Audio Device Driver

The audio driver is essential to the normal operation of the audio device. Without the critical piece of software, the device will not function. A bad or out-of-date audio driver is a common problem that causes the computer to not produce any sound. The steps below will guide you through the process of troubleshooting and fixing your audio device driver.

To identify the audio device and uninstall it's present driver...

  1. Click Start

  2. (Windows XP or earlier)

  • Click Control Panel

  • Click System

  • Click the tab titled Hardware

  • Click the Device Manager button

(Windows Vista/7)

  • Type into the search field: device manager

  • Hit ENTER


Windows Device Manager


  1. The Device Manager will appear in a new window. All the hardware devices connected to your computer are shown in this window. Browse the list until you find a category that will be labeled similarly to Sound, or Sound, video and game controllers or Audio. If your device is not visible under any of these categories, try looking under Other devices.

    Note: If there are no audio devices or unidentified devices present, your audio device is likely damaged and needs to be replaced.

  2. Expand a category by clicking on the ( + ) / ( > ) next to the entry. The category will expand and show all of the audio devices. Find your audio device within this category list. Make a note of the name of the device as it appears in the device manager. This information will be used later to find the appropriate driver.

  • Is there a yellow question mark next to the audio device? If so, this is a sure sign that there is a definite problem with the audio driver. However, even if it does not, the driver may still be causing problems that Windows can't see. We will now uninstall this driver to make space for the new one to replace it.

  1. Double-click the audio device in the device manager and a new window will open. This new window displays all the details and information about the audio device.







  1. Click the Driver tab at the top of the window.

  2. Click the Uninstall driver button

  3. Check the box next to Delete the driver software for this device

  4. Click OK


The uninstall wizard will guide you through the uninstallation process, removing all the components of the driver as it progresses through the steps. After uninstalling the driver, we have a clean slate upon which to install the most current audio driver.


To proceed...


  1. Use your web browser to go to the audio card manufacturer's web site. The manufacturer's web site will host the most current driver for your audio device.

  2. The location of drivers on any given manufacturer's site will vary but they can usually be found by clicking the Downloads or the Support link that should be visible from the manufacturer's home page.

    Note: If you cannot find either of these links, try using the web sites built-in search function using search variables such as drivers, or the using the device model.

  3. Once you have found the drivers page, you will likely be required to specify your operating system. Drivers are typically written in different versions to support the operating system that the device interfaces with.

  • If you do not know your operating system, take the next few steps to find out. If you already know your operating system and have found yours on the list, proceed past these bulleted steps to step #4.

  • Click Start

  • (Windows XP or earlier)

    • Click Control Panel

    • Click System

    • Within this window, the operating system and it's version should be visible to you.

  • (Windows Vista/7)

    • Type into the search field: system information

    • Hit ENTER

    • Within this window, the operating system and it's version should be visible to you.

  1. After specifying your model and operating system, you will be able to download the driver for your device. Download the driver as an executable file if there is one available. If not, it will be in a zip file which will require you to use a file compression/decompression program in order to extract the files for installation.

    Note: 7Zip is a free file compression/decompression program and it can obtained freely by downloading it here.

  1. Your browser may ask you to confirm the driver download. Accept the download and once it is finished, click on it or click Run when prompted.

  2. The installer will guide you through the installation process. After it has finished, reboot your computer to finalize the changes it has made.

Once you have rebooted and logged back into Windows, test the new driver by playing a song or playing a video that has produced sound from your computer in the past. If your computer now produces sound, then you had a bad driver that needed to be replaced. If you are still experiencing issues, continue with the next tutorial below to troubleshoot further causes of the problem.

Microsoft Provided Solution

Microsoft has recognized compatibility issues that have occurred between audio devices and the Windows Universal Audio Archicture. The Windows Universal Audio Architecture is a generic audio software that is a component of Windows. Some users have noted that the solution described in the next section has fixed their “no sound” problem after all other steps have been taken. Microsoft has developed a special “Fix it” utility that can be obtained freely. A tutorial for downloading and using this utility will be provided in the steps hereafter.

To begin...

(Windows XP)

  1. Go to Microsoft's website

  2. The website will prompt you to run a special troubleshooter. Click Run now




  1. The “Fix it” utility from Microsoft will guide you through the troubleshooter and correct any problems that exist. Follow its instructions and it will finish quickly. You should reboot your computer once the process is complete.

(Windows Vista/7)

  1. Go to Microsoft's website

  2. There are two Fix it utilities from Microsoft on this page. You should run both to try and fix the issue.




    Under To run a sound playback troubleshooter, click the Fix it button. Your browser will prompt you to accept the download. Accept it and once the download is completed, click on the file or click Run when prompted.

  1. The playback troubleshooter will guide you through the process and attempt to correct the issue. You should reboot your computer once it is complete.

  2. Revisit the link above to run the last troubleshooter under To run a hardware and devices troubleshooter. Click the Fix it button under this section and your browser will prompt you to accept the download. Once the download is completed, click on the file or click Run when prompted.

  3. The devices troubleshooter will guide you through the process and attempt to correct the issue. You should reboot your computer once it is complete.

The tutorials listed within this article should resolve any problems you are experiencing with your audio device. If they did not, it is very likely that your audio device has become damaged or the speakers you are using are blown out. The next best step to take would be to exchange the audio card for a known working one or purchase a replacement.


DriverUpdate™ Utility

Scanning Window Results Window Uninstall Drivers
Operating System: Windows® 10, 8, 7, Vista & XP
Release Date: 10/16/2012
Manufacturer: Slimware Utilities
Download Size / Time:
1MB / 1 Min on Broadband

McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams


Start Download
Free Scan for Windows® 10, 8, 7, Vista & XP Operating Systems. Charges apply for license with premium features. See registration process for full details.
 

Related Searches

 




  • Display Drivers
  • Audio & Sound
  • Graphics & Video Adapters
  • Modems & Network Adapters
  • Printers
  • Video & TV Tuners
  • Input Devices
  • Scanners
  • Digital Cameras
  • Wireless Internet
  • Optical Disk Drives
  • SCSI & SATA Devices
  • External Hard Drives
  • Motherboard Chipsets
  • Other Devices
    more...




 
 

Home    Download    Purchase     Features     About us     Support     My Account      Contact us    Uninstall

Privacy Policy | End User License Agreement
©2021 Slimware Utilities Holdings, Inc.

The DriverUpdate™ utility uses award-winning cloud-based data collection technology to conveniently update multiple PC drivers. Drivers may also be available for free directly from manufacturers' websites. *Charges apply for a license with premium features. DriverUpdate and SlimCleaner Plus are trademarks of Slimware Utilities Holdings, Inc., an award-winning software company. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Any other third-party products, brands or trademarks listed above are the sole property of their respective owner. No affiliation or endorsement is intended or implied.